Named, or not published
A case study carries the business name and the person who signed it off. “A hotel in the south” is not a reference, it is a paragraph we could have written about nobody.
Proof
Numbers,
or nothing.
There are no case studies on this page yet. We would rather show you an empty page than invented ones — and you should treat any agency's unverifiable percentages the same way. What we can show you is exactly what gets measured, and exactly what lands in your inbox every month.
Before you pay anything
The audit log is
the first proof.
Over three days we call your business the way your customers do — evening, weekend, lunch hour, second language — and record what happens to every attempt.
You get the raw log: time of each call, how long it rang, whether anyone answered, and what was said if they did. It is your own data about your own business, and it is yours whether or not you hire us.
Most owners are wrong about this number, usually by a factor of five. That gap is the entire argument, and it is one you can verify yourself rather than take from a page like this one.
What arrives every month
The report,
blank.
This is the actual template. The figures are empty because they are yours — every one of them is pulled from the call log, not from a survey or an estimate, and every one has a transcript behind it you can open.
Monthly report · templateYour business · Month
Calls
Total handled — · outside opening hours — · average length —
Booked
Appointments or reservations completed by the system —
Passed on
Transferred to a person, and why —
Languages
Breakdown by language of the caller —
Recovered
Calls that would have rung out under the old setup —
Gaps
Questions the system could not answer this month —
Changed
What we corrected as a result —
Every figure traceable to a transcript · exportable at any time
What will appear here
Rule one
Rule two
Numbers from the log
Every figure comes out of the call data and can be reproduced on request. Nothing rounded upward, nothing from a satisfaction survey, nothing we cannot show you the source of.
Rule three
Ninety days minimum
Anything works in week one. We publish results only after a system has run a full quarter, because month three is where the honest answer lives.
Until a client meets all three, this page stays as it is. That is deliberate.
Start with the audit
Find out what you
are actually missing.
Twenty minutes. We call your business the way your customers do and send you the log. No deck, no obligation, and the findings are yours either way.